Customs Broker 2.0
Make it
simple.
Digital tools. Human expertise.
Online customs support for import, export and transit in Great Britain. Digital tools and real expertise, working together to move your business forward.
Import. Export. Transit. One conversation to get started.
- Online from the first enquiry
- Expertise behind every step
- A clear plan for your movement
Start with your movement
Three main routes.
One clear starting point.
Choose the service that fits your shipment. Each page explains the information needed and how to send an enquiry.
Goods coming into GB
Prepare the information for your import declaration and plan arrival, clearance and any charges to consider.
Explore import services
Goods leaving GB
Get the shipment details, export documents and departure arrangements ready before collection.
Explore export services
Goods moving under transit
Plan the opening location, route, destination and information needed to follow the movement through.
Explore transit services
Before your first declaration
Start with the right EORI.
Your business location, route and customs activity determine which registration to check. Tell us what you plan to move and any EORI you already hold.
GB EORI registration supportA different customs route
Temporary use.
Processing. Storage.
Some goods need arrangements beyond a standard import or export. Start with the purpose of the movement and what should happen afterwards.
Temporary Admission
Goods brought into GB for a limited use before leaving again.
View the service
Inward Processing
Goods coming into GB for repair, assembly or processing.
View the service
Outward Processing
Goods sent from GB for work overseas before returning.
View the service
Customs Warehousing
Customs arrangements for goods held in an authorised warehouse.
View the serviceFor these four services, use the enquiry form and name the procedure in your message. We review the proposed arrangements before agreeing our role.
Working with Simple Duty
From your enquiry
to the next customs step.
Clear information at the start helps us identify what is needed for your shipment.
- 01
Tell us the plan
Share the goods, route, dates and your role in the movement.
- 02
Send the documents
Provide invoices, packing lists and any existing customs references.
- 03
Agree the arrangements
We review the requirements, confirm our scope and agree a quote.
- 04
Prepare the movement
Follow the agreed declaration, release and onward instructions.
An enquiry starts the review. It does not submit a declaration or confirm customs release.
Prepare before you move
Practical reading
for your next shipment.
Before you get started
A few useful
first answers.
What should I send with my first enquiry?
Tell us what the goods are, where they are now, the origin and destination, planned dates and your role. Include an invoice, packing list and existing customs references if available.
Can I send documents online?
Yes. Start with the relevant service page or enquiry form. We will confirm what information is needed and how to provide the remaining documents.
How much will the service cost?
We agree a quote after reviewing the shipment and required work. Customs duties, taxes and third-party charges need to be considered separately from our service fee.
Does this offer cover Northern Ireland?
These service pages focus on Great Britain: England, Scotland and Wales. Mention any Northern Ireland movement in your enquiry so the appropriate arrangements can be reviewed separately.
Ready for your next move?
Let’s start with
your shipment.
Choose import, export or transit in the form. For another procedure, describe what you need in your message.