These Terms and Conditions govern the use of the Simple Duty Ltd Customs Orders System (“Service”, “System”). By using this Service, you agree to these Terms. If you do not agree, you must not use the Service.
“We”, “Us”, “Our” – Simple Duty Ltd.
“You”, “Customer” – The company or individual using the Service.
“Service” – Processing customs-related orders and interacting with HMRC systems on behalf of customers.
Simple Duty Ltd processes customs-related requests submitted by customers and interacts with HMRC systems on their behalf. We do not provide legal, tax, or compliance advice.
By using the Service, you confirm that you:
We may access HMRC systems using credentials or authorisation provided by you. You are responsible for ensuring that all such activity is lawful and authorised.
We process personal data in accordance with our Privacy Policy, available at: https://simpleduty.co.uk/privacy-policy/.
Customer data is stored securely and used only for the purpose of providing the Service. We implement reasonable technical and organisational measures to protect data.
We aim to provide reliable access to the System but do not guarantee uninterrupted operation. Outages or delays may occur, including those caused by HMRC or other third-party systems.
Simple Duty Ltd is not liable for losses arising from incorrect or incomplete information provided by you, or from issues or outages of HMRC systems or other third-party services. Our total liability for any claim is limited to the total amount paid by you for the relevant Service.
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Simple Duty Ltd
Email: simpleduty@simpleduty.co.uk
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